As a consumer, you’re likely aware that recalls happen frequently. Millions of vehicles are recalled every year, so you may not be surprised if you receive a recall notification at some point. However, receiving a letter from your car’s manufacturer can still raise questions and create confusion. What should you do next? When can you get the replacement part? Is your car even safe to drive? Let’s take a look at what an auto recall typically entails and what steps you should take to ensure you receive the necessary repairs.
What Constitutes a Vehicle Safety Recall?
It’s important to recognize that a safety recall is not the same as a customer complaint. A manufacturer recall pertains specifically to safety concerns, even seemingly minor issues that may not pose any immediate danger. Some of the most well-known auto safety recalls have involved defective airbags and fire risks. Recalls are triggered when an automaker uncovers an issue during a routine quality inspection or learns of a potentially defective part. Sometimes, customer complaints launch an investigation, which may initiate a recall.
Timing is Essential
Although recalls vary in severity, you should make it a priority to respond to the recall as soon as possible. Putting off a seemingly minor recall repair—like replacing defective bolts—can jeopardize your safety. If the recall notice informs you that the remedy will be available at dealerships starting on a specific date, be sure to make an appointment and get the necessary fix. Sometimes, the notice will simply inform you that your car is being recalled and that you’ll receive further information (including instructions on how to obtain the yet-to-be-determined repair) when it becomes available. While it may not seem like visiting the dealership to have a small part replaced is a high priority, it’s best to follow through with these instructions to ensure the safety of you and your passengers.
Understanding Your Consumer Rights in California
California has some of the strongest consumer protection laws in the country. Unfortunately, many residents are not aware of their rights under these laws. If you’ve struggled with a defective vehicle that continues to break down even after multiple attempts to fix the issue, or if the vehicle has spent more time at the dealership than in your possession, you may have a lemon on your hands. Make sure you understand your rights by enlisting the guidance of a trusted Berkeley lemon law attorney who can help you achieve a fair outcome.
To learn more about your rights as a consumer under California lemon law, contact the dedicated Berkeley attorneys at Lemon Law Partners, LLP today at (510) 944-0336 for a free case evaluation.