VEHICLE ISSUE BULLETIN

In recent months, a significant number of consumer complaints from those who own or lease a 2020 Kia Telluride SUV have emerged. While these complaints range from electrical system issues to power train problems, the bulk of the concerns focus on defective or faulty windshields. Multiple Kia customers have experienced small cracks in their windshields that quickly spread into major splits, sometimes threatening driver and passenger safety. Although there are two safety recalls currently affecting this make and model, Kia has yet to issue a recall that addresses defective windshields.

One owner of the 2020 Kia Telluride had only had the vehicle for a little over one month, when a small rock tapped the windshield. The next morning, the the small crack had spread across the entire windshield, dramatically impacting driver visibility. Another driver described a small object hitting the windshield and leaving a small, dime-sized pit that quickly turned into a two-foot crack across the whole windshield. Numerous reports of similar complaints continue to arise as Kia customers voice their concerns over these flimsy and potentially hazardous windshields. Most of these customers have been forced to cover the cost of a replacement windshield themselves, as Kia has yet to formally acknowledge or take responsibility for these issues.

For more information about your rights as a consumer under California lemon law, contact the dedicated Berkeley legal team at Lemon Law Partners, LLP today by calling (510) 944-0336 to schedule a free case evaluation.