FROM THE BLOG

Ford Announces Safety Recall on Mustang Mach-E Over Defective Windshields

In late September 2021, Ford Motor Company announced a safety recall on 2021 Ford Mustang Mach-E SUVs. The recall stems from windshield installation defects that may detach, increasing the risk of injury or crash. For those who own or lease a 2021 Ford Mustang Mach-E SUV, this announcement serves as a reminder of potential safety risks as they await further instruction regarding replacements and repairs.

Understanding the Defect

Ford Mustang Mach-E SUVs manufactured between February 24, 2020, and July 18, 2021, may have been improperly bonded. As a result, these vehicles tend to be more prone to water leaks, increased wind and road noise, or both. In particular, improperly bonded windshields and panoramic glass roofs may be susceptible to cracks, damage, or coming loose from the frame, potentially injuring vehicle occupants. So far, Ford maintains that it’s unaware of any accidents or injuries associated with these installation issues.

Scope of the Issue

Since announcing the recall, a total of 38,714 Mach-E SUVs have been affected in North America and Europe. Of these vehicles, 17,692 may have defective windshields, and 13,544 may have improperly installed roof glass. The 2021 Ford Mustang Mach-E already has another safety recall pertaining to loose subframe bolts, launched in March of 2021.

Next Steps For Ford Mustang Customers

Ford intends to notify affected customers about this recall by late October. The recall notices will encourage consumers to schedule a repair of the improperly installed windshields and glass roofs at their local dealership, free of charge. In the meantime, drivers should exercise caution when driving and storing their vehicles, as these windshield and glass roof defects could create cracks or other types of damage. Despite these issues, the Mustang Mach-E continues to enjoy high rankings among other electric vehicles on the market.

 

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